Artificial Intelligence

I have noticed that my clients are increasingly receiving workplace complaints from employees that read less like emotional grievances and more like polished legal demand letters. Complaints now often include references to “hostile work environment,” “protected activity,” “disparate treatment,” and other employment law terminology that many employees would not have used a few years ago.

The reason is not difficult to identify. Employees now have easy access to AI platforms that can help them draft professional-sounding workplace complaints in minutes. An employee can input a few facts into an AI tool and receive back a carefully worded complaint that sounds as though it was written by an attorney.

Some employers make the mistake of dismissing these complaints because they appear AI-generated. That is a dangerous approach. Whether or not an employee used AI assistance to draft a complaint is largely irrelevant from a legal standpoint.